MarketingGuru Privacy Policy

Last Updated: October 9, 2024

MarketingGuru Privacy Policy

Your privacy is our priority. This Privacy Policy outlines how Marketing Guru Co., Ltd. (“Marketing Guru”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in compliance with Thailand’s Personal Data Protection Act (PDPA) and other applicable data protection regulations.

By using our website and services, you agree to the collection and use of information as described in this policy. This document also details your rights under PDPA, and how you can exercise them.

1. Information We Collect

We collect and process various types of personal data, depending on your interaction with us:

  • Personal Information: Names, addresses, email addresses, telephone numbers, and other identifiers.
  • Company Details: Company names, job titles, and industry information.
  • Financial Information: Transaction histories, billing information, and payment details.
  • Technical Data: IP addresses, browser type, device identifiers, and activity logs.
  • Cookies & Tracking Data: We use cookies to enhance your experience and gather usage data. Learn more in our Cookie Policy.

2. How We Collect Your Data

We collect data directly from you when you:

  • Register on our site or fill out forms.
  • Subscribe to our newsletters.
  • Contact us via email, phone, or social media.
  • Apply for a job with us.
  • Engage in any other way with our products and services.

3. How We Use Your Data

We use your data for the following purposes:

  • Service Delivery: To process your inquiries, orders, and provide the services you request.
  • Communication: To send service updates, promotional offers, and other relevant information.
  • Site Optimization: To improve our website and enhance user experience.
  • Legal Compliance: To comply with regulatory and legal requirements under PDPA and other laws.

4. Sharing & Transfer of Your Data

Marketing Guru may share your data with trusted partners and third-party service providers to facilitate our operations, including IT services, marketing, and payment processing. All third parties are required to follow strict security measures in compliance with the PDPA.

In certain cases, we may need to transfer your data to a country outside of Thailand. We ensure that any such transfers are protected by adequate safeguards as required by law.

5. Your Rights

Under the PDPA, you have the following rights:

  • Right to Access: You can request access to your personal data.
  • Right to Rectification: You can ask us to correct any inaccuracies.
  • Right to Deletion: You may request the deletion of your data, subject to legal limitations.
  • Right to Restriction: You can ask us to suspend processing of your personal data.
  • Right to Object: You have the right to object to certain types of processing, including direct marketing.
  • Right to Data Portability: You can request a copy of your data in a machine-readable format.

To exercise these rights, please contact our Data Protection Officer (DPO) at contact@marketingguru.io.

6. Data Security

We implement robust security measures to protect your data, including encryption, access controls, and regular audits. However, no system can guarantee 100% security. While we strive to keep your data safe, we cannot fully eliminate all risks.

7. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and as required by law. After that, your data will be securely deleted or anonymized.

8. Legal Disclosure

We may disclose your personal data if required by law or to protect the rights, property, or safety of Marketing Guru, our users, or the public. This includes complying with legal obligations, responding to lawful requests, and other scenarios permitted under the PDPA.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies independently.

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will promptly delete the data from our systems.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. Please review this page regularly to stay informed.

For further information or inquiries about this Privacy Policy, please contact us at contact@marketingguru.io.